Six fixes. Pick the ones your business is actually leaking through.

A site built to do one thing: turn the person reading it into someone who calls, books or fills in the form.

Most small business websites are brochures. They list what you do and hope for the best. We build yours around the decision a customer is actually trying to make — can I trust these people, will they turn up, how much, how soon — and we put the next step in front of them on every screen.

Ads shown to people within driving distance of you, written so the right ones get in touch and the tyre-kickers scroll past.

Boosting a post shows it to whoever Facebook feels like. We run proper campaigns: a tight radius around your patch, the ages and interests that match your best customers, and three or four different angles tested against each other so we can see what your town responds to. We keep the winner and switch off the rest.

One page with one job — collect the name, number and what they need, before they get distracted and ring someone else.

When somebody is ready to enquire, every extra click is a chance to lose them. We build short, single-purpose pages that take the details you need to quote, confirm it has been received, and drop the enquiry straight onto your phone. No logins, no twelve-field forms, no "we will be in touch" and silence.

You cannot answer with your hands full. Within seconds of a missed call, they get a text from you — and most of them reply.

A missed call from a new customer is usually a lost customer: they ring the next name on the list and you never know it happened. We set it up so any unanswered call triggers an immediate text in your voice — sorry we missed you, what do you need, when suits — and the conversation carries on by message until you can pick it up yourself.

A polite nudge at day two, day five and day twelve. Not pushy — just there when they finally make their mind up.

Almost nobody says yes first time. They are getting two more quotes, waiting on payday, or asking their partner. Chasing that by hand is the first thing to slip on a busy week, so we automate it: a short sequence of texts and emails that keeps you in the running without you having to remember, and stops the moment they reply.

New, quoted, booked, paid, gone cold. One simple board so you always know what is owed to you and what needs chasing.

You cannot grow what you cannot see. We put every enquiry — wherever it came from — onto one board with a clear stage against it, so on a Monday morning you can see what came in, what you quoted, what is booked and what has gone quiet. That is usually the moment people realise how much was slipping through.